Services

After-Sales Services

Our After-Sales Service helps to ensure that OPTICO products and solutions work in a reliable and efficient way.Our closeness is your peace of mind. We have an extensive network of official technical assistance services (ATS), on both a national and international level, to offer you a top quality service in the minimum possible time.

We have a Customer Centre where you will be able to contact experts in OPTICO products, an onsite Support and Maintenance service because your business is our priority, and an original Spare Part Management service, ensuring the maximum reliability of all the components on offer.

We offer you all the technical documentation and information, accessible from the website, and a range of training courses, to ensure that you are always up to date with OPTICO products and solutions.

OEM/ODM

Besides our own OPTICO brands, we also provide both OEM & ODM services on lan cable and other products. With our innovative design and manufacturing capabilities, professional packaging and molding technologies, we can deliver a total solution from start to end. Most significantly of all, with our quality cost control methods and years of manufacturing experience, we are confident that OPTICO is your number one choice for partnership.

The ODM/OEM procedure begins with the concept of having your own product identity. In order to speed up the process, both parties work closely to enhance communication and to ensure that development occurs along the same level. The stages of the ODM/OEM procedure are detailed in the series of charts below.